Operations / Departmental Manager Apprenticeship Standard

Who should attend?

This programme is ideal for individuals who manage teams or projects and are responsible for achieving operational or departmental goals and objectives as part of their organisation's strategy.

Why should you attend?

Level 5 managers are responsible for everything from creating and delivering operational plans, managing projects, and leading and managing teams, to managing change, financial and resource management. Responsibilities also include talent management, coaching and mentoring. Roles may include those of Operations Manager, Regional Manager, Divisional Manager, Department Manager as well as other specialist managers.

This programme will help learners to become more emotionally intelligent, effective coaching & mentoring skills, understand how to lead dispersed teams, learn problem solving tools and techniques and understand change management, effective communication skills the art of influencing and negotiating to build relationships with others and technical skills such as project management, operational management and finance.

Course outline

Our management development programme has been designed to meet the apprenticeship standard with learners able to achieve an ILM Level 5 Certificate in Leadership & Management while on programme (free of charge).

Each training session has been carefully designed to adopt an accelerated learning approach and the learning plan of topics is sequenced to focus firstly on the individual, moving onto working with others and then finally focusing on the wider organisation. Learners will be supported throughout the programme with regular 1-2-1 reviews to ensure they stay on track and appropriate support provided.

Course outcomes

Benefits for Individuals

Develop your ability to lead, motivate and inspire to drive better results
Use core management techniques to provide practical leadership and operational management skills
Benchmark your managerial capability against other professionals
Raise your professional profile within your organisation

Benefits for Employers

Target your learning and development in complete alignment with the latest apprenticeship standards - ensuring all learning is relevant, with no gaps in knowledge
Maximise your employees' confidence and readiness for End Point Assessment
Reward learner engagement and drive completion with ILM digital credentials

Assessment

End Point Assessment takes place on completion of the apprenticeship programme of learning. It is a comprehensive holistic assessment of skills and knowledge against the whole apprenticeship standard involving:

Project proposal, presentation and Q&A (50%)
Professional discussion underpinned by a portfolio of evidence (50%)

Download the Operations/Departmental Manager Apprenticeship Standard

Progression

Successful learners can progress to a range of qualifications including:

ILM Level 7 Award in Leadership & Management

Cost

Course: £7,000.00 (no VAT)

Time & Location

9:30AM until 1:00PM @ Twigworth Business Centre

There are currently no dates available for this course

Meet your trainers

Kevin Holt

Kevin is an experienced trainer and assessor of leadership and management development programmes, including quality management, change management and behavioural profiling using DiSC.

He is an enthusiastic trainer who believes in accelerated learning techniques and engages in practical development activities whenever he can. Kevin enjoys developing new team leaders as much as experienced managers, on accredited or unaccredited programmes.

Mark Sansome

Mark has over 25 years' experience as a trainer, speaker and facilitator. He delivers a range of our leadership & management courses with a strong focus on personal development, communication and emotional intelligence courses.

He is an engaging, confident and articulate trainer who delivers practical training sessions which learners find motivating and are enthused to reach for higher goals. His easy and personable style means that learners find it easy to understand and enjoyable.

Keith Sargeant

Keith has a vast experience of different types of projects and programmes, This was gained from working as a senior manager and senior consultant in the UK and abroad for some of the leading retailers, banks, manufacturers, as well as local government. Including introducing project management into large departments.

Keith is passionate about training and has over 15 years experience as a trainer spanning project management, IT, Scuba diving and powerboat, including training instructors..